Effective Date: 8 September 2026 · Version 2, replacing the policy of 1 August 2025.
pplkpr is provided by PPLKPR PTY (LTD). Write to contact@pplkpr.ai about anything in this policy. It covers the pplkpr apps, the website at pplkpr.ai, our emails, and f8, the AI companion inside pplkpr. Our Terms of Use govern your use of the service.
The short version: pplkpr helps you keep track of the people in your life, with an AI companion called f8. We store what you tell us and what you choose to share from your device. You control what comes in, you can see and correct what f8 remembers, and you can turn its memory off. We do not sell your information, and we do not use it to train AI models.
f8 is an AI, not a person. It runs on AI models provided by Google. To reply, it uses your message, your conversation history and what it knows about your people. f8 also remembers things about your people from your conversations, your calendar and your contacts, and connects them to the right person. You can see what it remembers and where each thing came from, correct or delete it, and turn memory off, in full or per source. Your conversation history is kept so you can read it back and so f8 has context, and it is deleted with your account. We do not use your conversations or your people's information to train AI models, and neither does our AI provider.
We use your information to run the service, make f8 useful, keep pplkpr safe, understand how it is used, send you service and product emails, and take payments. Under the GDPR and POPIA the bases are: our contract with you (the service, payments); your consent (contacts, calendar, microphone, location, f8 memory, and marketing email where required), which you can withdraw at any time; our legitimate interests (safety, analytics, error reporting, ads where shown); and our legal obligations (payment and tax records). We make no decisions about you by automated means that have legal or similar effects.
Much of what pplkpr stores is about people who are not users: your contacts, calendar attendees, people you tell f8 about, and people you invite. You share it for your own relationship-keeping and we hold it only to provide the service to you. We never contact these people except to send an invitation you asked for, which names you and can be declined. We never use their information for advertising, sell it, use it to train AI models, or add it to another user's account. It is deleted when you remove the person, disconnect the source it came from, or delete your account. If you are not a user and believe a user holds information about you, write to contact@pplkpr.ai.
Content you send or post may be screened automatically before it is delivered, and is reviewed by a person when reported. Content that breaks our Terms may be blocked or removed, and we keep records of moderation decisions to handle reports, abuse and appeals. Conversations with f8 are not moderated this way. To appeal a decision, write to contact@pplkpr.ai.
We do not sell personal information. We share it with the providers that run pplkpr for us, each under a contract limiting what they may do with it: cloud hosting, databases and AI models (Google Cloud); analytics and crash reporting; email delivery; app stores and subscription services; payment processors, who receive your card details directly so that we never do; advertising networks, where ads are shown; and sign-in providers. We also share with other users as in section 6, with authorities when the law requires, and with a successor if pplkpr is sold, in which case we will tell you.
Where ads are shown, the ad network receives your advertising identifier, IP address, device details and approximate location, and may personalise ads where your device settings and local law allow. Your conversations, people, messages and calendar are never shared with ad networks or used to target ads. You can reset or limit the advertising identifier in your device settings.
The website uses essential storage to keep you signed in and analytics cookies to understand how it is used. You can block or delete them in your browser. The app does not use cookies.
pplkpr is based in South Africa and stores your information in the European Union on Google Cloud. Some providers process data in the United States and elsewhere. Transfers out of the EU, the UK or South Africa rely on adequacy decisions, standard contractual clauses or equivalent safeguards.
You can access, correct and delete your information and object to how we use it. Most of this you can do yourself in the app: edit your profile, manage what f8 remembers, disconnect sources, remove people, delete your account. For anything else, including a copy of your data in a machine-readable file, withdrawing consent, or restricting processing, write to contact@pplkpr.ai from your account email. We answer within 30 days and may ask you to confirm your identity. You can complain to your data protection authority, or in South Africa to the Information Regulator.
You can delete your account at any time in the app or on the web. This removes your account, profile, people, conversations, f8 memory and settings. Not removed: content you published publicly unless you delete it first, messages already delivered to other people, moderation records, and records the law requires us to keep.
Information is encrypted in transit and at rest, access is limited to what running the service requires, and access rules are enforced per account. Keep your credentials safe and tell us if something looks wrong.
pplkpr is for people aged 18 and over. We do not knowingly collect information from anyone younger; tell us and we will delete it.
We will tell you in the app or by email before a material change takes effect. Version 2 (8 September 2026) replaces the policy of 1 August 2025.